Legal
Privacy Policy
Last updated: October 2025
Welcome to Signalify ("we", "our", "us"). This Privacy Policy explains how we collect, use, and protect information when you use our website, platform, widgets, review collection pages, and related services.
Information We Collect
a) Account Information
When you create an account, we may collect your name, email address, and authentication data (via Supabase or similar provider).
b) Customer Data (User Content)
When you use Signalify, you may submit or collect reviews and testimonials, customer names (optional), and ratings and written feedback. This data is stored and displayed based on your configuration.
c) Technical Information
We may automatically collect your IP address, browser type, device information, and usage data (pages visited, actions taken).
d) Payment Information
Payments are processed securely via Stripe. We do not store full payment details.
How We Use Your Information
- Provide and maintain the service
- Display reviews and widgets
- Process payments and subscriptions
- Improve product performance and usability
- Communicate important updates
Data Sharing
We do not sell your personal data. We may share data with Stripe (payments), Supabase (database/authentication), and hosting providers (e.g. Vercel) — only to the extent necessary to operate the service.
Public Data
Any reviews or testimonials marked as visible may be displayed publicly or embedded on websites via widgets. You are responsible for ensuring you have the right to publish such content.
Data Retention
We retain your data as long as your account is active, or as needed to provide the service. You may request deletion at any time.
Security
We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure.
Your Rights
Depending on your location (e.g. GDPR), you may request access to your data, request correction or deletion, or withdraw consent. Contact us at the address below.
Cookies and Analytics
Signalify uses essential technologies such as cookies and local storage where required for secure operation, authentication, account access, and remembering user preferences. We also use privacy-friendly, cookieless analytics to understand overall website usage, monitor performance, and improve the product experience. These analytics are used in an aggregated way and are not intended to identify individual visitors.
Customer Content and Data Processing
When you use Signalify to collect, store, manage, or display reviews and testimonials, you are responsible for ensuring that you have a lawful basis and the necessary rights to submit and publish that content. Where applicable, you may act as the controller of such customer content, and Signalify may act as a processor by hosting, displaying, and managing that content on your behalf. Additional information is available in our Data Processing Agreement.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy, please reach out to us via the contact details on our website.